SENTINEL OFFENDER SERVICES AWARDED ISO 9001:2008 CERTIFICATION
IRVINE, CA. (September 8, 2016) — Sentinel Offender Services LLC, one of the nation’s largest providers of electronic monitoring services and technologies, is pleased to announce that it has again been awarded the ISO 9001:2008 certification from American Systems Registrar in Wyoming, Michigan for the provision of Electronic Monitoring Services and software design and development.
The goal of ISO certification is to ensure that customers receive consistently high-quality products and services and is based on quality management principles that foster a strong customer focus and the demonstrated commitment of a firm’s top management to continual improvement and review. “Our team has worked diligently to earn this recertification,” said Johana Garcia, Director of Quality Assurance for Sentinel, “and we believe that being ISO certified means our customers and prospects can have confidence that Sentinel is indeed committed to delivering outstanding customer service.”
This recertification reaffirms Sentinel’s commitment to providing the highest quality electronic monitoring products and world-class monitoring services to its customers. “We are extremely proud of our team and their efforts to maintain our ISO 9001 certification,” added Sentinel Chief Operating Officer Darryl Martin. “Preparing for and then passing this rigorous audit proves that quality is more than just a concept for Sentinel. We use our comprehensive quality management program as a means to continuously improve our products and services and deliver quality to our customers every single day.”
Since 1993, Sentinel Offender Services, LLC has provided offender management solutions to community corrections agencies across the U.S. Sentinel customers benefit from one of the most comprehensive sets of products and services in the industry. Built on the foundation of SentinelDNA, the intelligent offender management platform with advanced analytics, offerings include GPS location tracking, RF home monitoring, remote alcohol testing, substance abuse screening, community-based programs, and full-service offender management. Sentinel solutions help reduce recidivism and improve reentry success. To learn more, visit our website or YouTube.
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