Certification with No Audit Findings
After going through a rigorous audit to confirm that Sentinel’s quality management systems meet the requirements of the new ISO 9001:2015 standard, Sentinel was certified with no audit findings. “We are so gratified for the hard work our team put in to meet the high standards necessary to receive this important certification and we appreciate their commitment to the success of our quality management system,” said Johana Garcia, Director of Quality Assurance for Sentinel, “and now our customers and prospects can have resolute confidence that Sentinel is committed to delivering high-quality products and first-class customer service.”
The goal of the ISO certification was to confirm Sentinel’s ability to consistently provide products and services that meet customer and legal requirements. Moreover, receiving the ISO 9001:2015 certification confirms the company’s ability to enhance customer satisfaction and product reliability through the effective application of its quality management system.
Ultimately, this new certification reaffirms Sentinel’s commitment to providing the highest quality electronic monitoring products and world-class monitoring services to its customers. “We are extremely proud of our team and their efforts to receive this ISO 9001:2015 certification,” added Sentinel Chief Operating Officer Darryl Martin. “Preparing for and then passing this rigorous audit with zero findings proves that quality is more than just a concept for Sentinel. We use our comprehensive quality management program as a means to continuously improve our products and services and deliver quality to our customers every single day.”
Since 1993, Sentinel Offender Services, LLC (www.sentineladvantage.com) has provided community-based, offender management programs across North America. Sentinel customers benefit from one of the most comprehensive sets of products and services in the industry. Offerings include GPS and RF electronic monitoring equipment, alcohol and substance abuse testing, day reporting centers, domestic violence victim monitoring programs, and full-service case management. Working in partnership with law enforcement, community corrections agencies, and the court system, these solutions can help to reduce recidivism and improve offender reentry success. All stakeholders – the agencies responsible for program management, the local communities they serve, and the offenders who work diligently to reenter society as positive, law-abiding citizens – are supported. To learn more, please visit our website or YouTube.