Certification with No Audit Findings
Irvine, CA—September 1, 2017
Sentinel Offender Services LLC, one of the nation’s largest providers of electronic monitoring services and technologies, is pleased to announce that it has successfully completed its International Organization for Standardization ISO 9001:2015 upgrade audit and has received certification from American Systems Registrar of Wyoming, Michigan for the provision of Electronic Monitoring Services and software design and development.
After going through a rigorous audit to confirm that Sentinel’s quality management systems meet the requirements of the new ISO 9001:2015 standard, Sentinel was certified with no audit findings. “We are so gratified for the hard work our team put in to meet the high standards necessary to receive this important certification and we appreciate their commitment to the success of our quality management system,” said Johana Garcia, Director of Quality Assurance for Sentinel, “and now our customers and prospects can have resolute confidence that Sentinel is committed to delivering high-quality products and first-class customer service.”
The goal of the ISO certification was to confirm Sentinel’s ability to consistently provide products and services that meet customer and legal requirements. Moreover, receiving the ISO 9001:2015 certification confirms the company’s ability to enhance customer satisfaction and product reliability through the effective application of its quality management system.
Ultimately, this new certification reaffirms Sentinel’s commitment to providing the highest quality electronic monitoring products and world-class monitoring services to its customers. “We are extremely proud of our team and their efforts to receive this ISO 9001:2015 certification,” added Sentinel Chief Operating Officer Darryl Martin. “Preparing for and then passing this rigorous audit with zero findings proves that quality is more than just a concept for Sentinel. We use our comprehensive quality management program as a means to continuously improve our products and services and deliver quality to our customers every single day.”
Sentinel Offender Services, LLC has been a trusted partner of community corrections, courts and law enforcement since 1993. Sentinel has a rich history of innovation and pioneered the offender-funded monitoring model that is now used extensively throughout the United States. For more than 25 years Sentinel has focused on one goal: Reducing recidivism rates through comprehensive monitoring and effective supervision of offender populations. Sentinel’s continued growth and success can be attributed to its breadth of experience and its ability to consistently deliver world-class customer service, innovative products, and programs and creating effective solutions to meet the needs of our clients and the communities they serve. To learn more, please visit our website or YouTube.